Clannad Care Ltd Privacy Policy
At Clannad Care Ltd. (“we”, “our”, or “us”), we are committed to safeguarding your personal data and handling it with transparency and integrity. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
1. Who We Are
Clannad Care Ltd. is a Homecare service and healthcare staffing provider, operating as part of the Hartley People group of companies. This policy applies to personal data collected from candidates, clients, suppliers, website users, and emergency contacts.
If you have any queries, please contact our Data Protection Officer:
Tel: 051 878 947
Email: dpo@clannadcare.ie
Address:
Block 3, Unit 3A,
Cleaboy Business Park,
Co. Waterford.
X91 H5FE
2. Personal Data We Collect
We collect and process a range of personal data depending on your relationship with us:
Candidates:
-Name, date of birth, contact details
-CV, employment and education history
-Photograph and interview notes
-Right to work documentation
-Trainings and certificates.
-Referee and reference details
-Criminal record (where applicable)
-Employment preferences
-Bank details and tax information
Clients:
• Contact details of key personnel
• Business information relevant to services requested
Suppliers:
• Contact details and business information
• Bank account information for payment processing
Referees & Emergency Contacts:
• Name and contact information
Website Users:
• Technical information (e.g., IP address, browser type)
• Usage data (e.g., pages visited, time on site)
3. How We Collect Data
• Directly from you via our website, email, telephone, or in person
• From third parties such as referees, job boards, or LinkedIn
• Automatically when you use our website or interact with our communications
4. Purpose & Legal Basis for Processing
We process your data based on the following legal grounds:
• Contractual obligation: To provide requested services
• Legal obligation: To meet regulatory requirements
• Legitimate interests: For business operations and service improvements
• Consent: For marketing or where sensitive data is involved
• Vital interests: In emergency situations involving staff or candidates
5. How We Use Your Data
• Communicating with clients
• Payroll and compliance processing
• Emergency contact and reference checks
• Marketing (with consent)
• Website optimization and analytics
6. Data Sharing & Third-Party Processors
We will never sell your personal data. We may share it with:
• Prospective employers (with your consent)
• Payroll and IT service providers
• Regulatory and legal authorities when required
All third-party processors are contractually obligated to comply with data protection laws.
7. International Data Transfers
Where data is transferred outside the EU, we ensure it is protected via:
• Adequacy decisions by the European Commission
• Standard Contractual Clauses
• Binding Corporate Rules (where applicable)
8. Data Security
We implement robust technical and organisational measures:
• Firewalls, encryption, and secure servers
• Access controls and staff training
• Regular penetration testing and security audits
9. Data Retention
We retain personal data for a maximum of five (5) years from last meaningful contact unless required longer by law. You may request data deletion at any time, subject to legal requirements.
10. Your Rights
Under GDPR, you have the right to:
• Access your data
• Rectify inaccuracies
• Erase your data (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority
To exercise your rights, contact our DPO at the details provided above.
11. Cookies
Our website uses cookies to enhance functionality and user experience. You may disable cookies through your browser settings, though this may affect site usability. Learn more at https://www.aboutcookies.org
12. Automated Decision-Making
We do not use your personal data for automated decision-making or profiling with legal or significant effects.
13. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated revision date.
Clannad Care Ltd. is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.